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Check-in
25Sept2025Select date
Check-out
26Sept2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

No 69\/25, Ampitiya Road, Kandy, Sri Lanka, 20000

Rooms & Accommodations

Cloud Inn Kandy offers double and triple rooms with private bathrooms, showers, and complimentary toiletries. Rooms include air conditioning, premium bedding, free WiFi, and free bottled water. Some rooms feature balconies with mountain or garden views, soundproof walls, private entrances, and electric kettles. Select rooms have washing machines, kitchenware, and outdoor dining areas.

Dining Options

The property features a snack bar and deli. A refrigerator is available in a common area for guest use.

Location & Transportation

Cloud Inn Kandy is in Kandy's business district, within close proximity to Kandyan Art Association & Cultural Centre and National Museum. It is near Lakeside Adventist Hospital and Malwathu Maha Viharaya. The Temple of the Tooth is 4 km away. The property offers free train station pick-up and an area shuttle service. Bandaranaike International Airport is 86 km away, with roundtrip airport shuttle service available.

Services & Amenities

Services include a 24-hour front desk, dry cleaning/laundry, tour/ticket assistance, and a business center. Massage services and spa treatments are available by reservation. Free self parking and complimentary WiFi throughout the property are provided.

Nearby Attractions

The property is near Kandy Lake, Wales Park, Royal Botanical Garden, Ceylon Tea Museum (2.5 km), and Bahiravokanda Vihara Buddha Statue (2.5 km). National Museum of Kandy is 4 km away, while Magul Maduwa and Museum of Rajaa Elephant are both 1.5 km from the property.

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Deluxe Double Room A or C
Max:
2 persons
195 sq. feet 
Shower
Balcony
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Deluxe Room Fan
Max:
2 persons
195 sq. feet 
Shower
Balcony
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Economy Double Room
Max:
2 persons
195 sq. feet 
Shower
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Check Dates & Room Rates

See what's available for your travel dates

Getting around

All Transportation Options at a Glance

City Centre
Kandy 1.0 mi
Airports
Victoria Reservoir SPB (KDW) 2.7 mi
Polgolla Reservoir Sea Plane (KDZ) 4.9 mi
Train
Kandy railway station 1.4 mi

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

General

  • Non-smoking rooms
  • Paid Wi-Fi
  • Parking
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Outdoor dining area
  • Special diet menus

Children

  • Playpen
  • Children's menu

Spa & Leisure

  • Sun terrace
  • Garden area
  • Leisure/ TV room

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

No 69\/25, Ampitiya Road, Kandy, Sri Lanka, 20000
Map view
No 69\/25, Ampitiya Road, Kandy, Sri Lanka, 20000
Nearby
Sangaraja Mawatha
E. L. Senanayake Children's Park
1900 ft
Rajapihilla Mawatha
Rajapihilla
1000 ft
20000
Canbuy Gem Museum
1600 ft
Restaurants
The Vinci Cafe
1.3 mi
Hewaheta Road

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 10 reviews
8.6
8.6/10 based on 186 reviews
Charles
United States, June  2024
8.2/10

I absolutely loved my stay at this hotel! The location is fabulous, nestled up in the hills of Kandy but just a short 5-minute walk to the tranquil lake. The rooms were spotlessly clean and the bathroom felt brand new, plus the air conditioning made it super comfortable. The service didn't feel very customer-oriented, but overall, it was a wonderful experience.

Rooms
9.0
The rooms were fantastic, with very good hospitality, new spotless bathroom, and efficient air conditioning.
Service
7.0
Although the service didn't seem very customer-oriented, I still had a pleasant stay.
Location
9.0
The hotel is perfectly situated up in the hills of Kandy, offering a nice quiet escape while being conveniently close to the beautiful lake.
Dining
8.0
The dining experience was good, with a nice selection including sausages and seasonal fruits.
Facilities
8.0
The facilities were well-maintained and added to a comfortable stay.
Elizabeth
United States, May  2024
8.8/10

I had an amazing stay at this hotel! The rooms were spotless with a very comfortable bed and a new bathroom, plus the balcony offered a breathtaking view. The service didn't quite meet my expectations in terms of customer orientation, but the location was perfect, just a short walk to the lake surrounded by beautiful nature. The dining experience was delightful with seasonal fruits and delicious sausages. The facilities were top-notch, making my stay truly enjoyable.

Rooms
10.0
The rooms were impeccable, offering a very comfortable bed, a new spotless bathroom, air conditioning, and an amazing view from the balcony. It was a dream!
Service
7.0
Though the service wasn't as customer-oriented as I would have liked, it was adequate for my needs during the stay.
Location
9.0
I was beyond pleased with the location! It was exactly what I had hoped for - a tranquil setting near the lake yet still just a short stroll away. The beautiful nature surrounding the hotel was a true highlight.
Dining
9.0
The dining experience was superb, especially with the inclusion of seasonal fruits and tasty sausages. A lovely culinary delight!
Facilities
9.0
The facilities were top-notch, providing everything I needed for a comfortable and convenient stay. It truly enhanced my overall experience.
clean
service needs improvement
Peter
United Kingdom, April  2024
8.4/10

I was impressed with the hotel's spotless new bathrooms, remarkably comfortable beds, breathtaking balcony views, and exceptional hospitality. However, the lack of a robust customer service focus was noticeable throughout my stay.

Rooms
9.0
The rooms were beautifully appointed with new spotless bathrooms, the beds were incredibly comfortable, and the balcony offered amazing views.
Service
7.0
While I found that the staff didn't seem particularly customer service-oriented, the range of services including room service, car hire, and housekeeping was satisfactory.
Location
9.0
The hotel's location up in the hills of Kandy provided a nice quiet ambiance while being only a short 5-minute walk to the lake, exceeding my expectations.
Dining
8.0
The dining experience impressed with seasonal fruits and included sausages, offering a diverse and satisfying culinary experience.
Facilities
9.0
The facilities were top-notch, providing everything I needed for a comfortable stay.
comfortable
lack of customer service focus
Frances
United States, February  2024
8.2/10

The hotel is up in the hills of Kandy, surrounded by beautiful nature, offering a nice, quiet location but still just a 5-minute walk to the lake. My stay exceeded my expectations with great hospitality, but I wished they were more customer service-oriented. The clean and modern rooms with amazing balcony views and spotless bathrooms made for a comfortable stay.

Rooms
8.0
The rooms were spotless, with amazing views from the balcony and excellent air conditioning.
Service
7.0
The hospitality was top-notch; however, the customer service could have been more oriented towards guests.
Location
9.0
I loved the beautiful nature surrounding the hotel, and the peaceful, yet convenient location close to the lake and in the hills of Kandy.
Dining
9.0
The dining experience was delightful, with a variety of seasonal fruits and Italian dishes to enjoy.
Facilities
8.0
The hotel offered great facilities to enhance my stay.
Geoffrey
United Kingdom, January  2024
8.2/10

Incredible hilltop location with exceptional hospitality. The room had a lovely balcony and a brand new, spotless bathroom, with a super comfy bed. The service wasn't very customer-oriented, but they offered a variety of useful amenities. Dining was delightful with sausages and fresh seasonal fruits. Overall, a fantastic stay with outstanding value for money.

Rooms
9.0
My room was equipped with a nice balcony, a new spotless bathroom, and an incredibly comfortable bed. The hospitality was top-notch.
Service
7.0
While the service didn't seem very customer service focused, they did provide room service, car hire, and other useful amenities.
Location
9.0
Nestled up in the hills of Kandy, the hotel offers a quiet and serene location, yet just a 5-minute walk to the lake. It exceeded my expectations.
Dining
8.0
The dining experience was fantastic with a selection of sausages and delicious seasonal fruits. A great start to the day.
Facilities
8.0
The facilities were satisfactory, offering everything needed for a comfortable stay.
Bernard
United Kingdom, January  2024
7.6/10

I felt the hotel offered a comfortable stay with excellent hospitality but lacked a bit in customer service. The location was a beautiful escape close to nature and the lake, while the dining experience had its highlights and low points.

Rooms
8.0
The rooms were cozy, with air conditioning and private bathrooms. The hospitality was exceptional, and I enjoyed the small terrace.
Service
7.0
Although the staff wasn't very focused on customer service, they were helpful when needed. Some services were available varying from room service to airport shuttle but came with an extra charge.
Location
9.0
Nestled in the hills of Kandy, the hotel offered a serene environment near beautiful nature and just a short walk from the lake. Perfect to unwind and still accessible to all places.
Dining
7.0
The dining experience had its ups and downs. I enjoyed the seasonal fruits and American pancakes, but missed having a bit more variety like sausages. The price was fair for what was provided.
Facilities
7.0
The hotel provided decent facilities that covered basic needs. It could have offered a bit more, but overall satisfactory. The value for money was acceptable.
cozy rooms
customer service
Philip
United Kingdom, December  2023
8.2/10

I truly enjoyed my stay at this hotel. The rooms were comfortable, the staff was friendly, and the location was perfect. However, the dining experience could have been better. The facilities were top-notch, offering a great value for the price.

Rooms
9.0
The rooms came with a nice balcony and very good hospitality.
Service
7.0
The service didn't seem very customer service-oriented, but they offered a variety of services like room service and car hire.
Location
8.0
Located up in the hills of Kandy surrounded by beautiful nature, it was a peaceful retreat just a short walk from the lake.
Dining
8.0
The dining included delicious sausages and seasonal fruits, offering a delightful experience.
Facilities
9.0
The hotel had great facilities to enjoy during the stay.
Ralph
United States, August  2023
8.2/10

My stay at the hotel was simply fantastic! The room had a really nice bathroom with an amazing view from the balcony and a very comfortable bed. The private bathroom was a great bonus. The only downside was that the service didn't really seem customer service oriented. However, the location was on the other hill, in a nice quiet area yet just a 5-minute walk to the lake, which was perfect for my trip. The dining option included sausages and seasonal fruits, which was a nice touch. The facilities were top-notch, making my overall experience truly enjoyable.

Rooms
9.0
I loved the room with its really nice bathroom and amazing balcony view. The bed was super comfy.
Service
6.0
The customer service could have been more attentive to guests' needs.
Location
9.0
The hotel's location was excellent, nestled on a quiet hill but still a short walk to the lake.
Dining
8.0
The dining experience with sausages and seasonal fruits was a nice touch.
Facilities
9.0
The facilities were great and added to the overall comfort of the stay.
Malcolm
United States, August  2023
7.6/10

The hotel provides a cozy and welcoming atmosphere with breathtaking views from the balcony and a comfy bed. The service was satisfactory but could be more customer-oriented. The location is ideal, close to the lake with the convenience of a short walk. The dining experience offers seasonal fruits and sausages. The facilities are well-appointed, making for a pleasant stay.

Rooms
8.0
The room was lovely, offering an incredible view from the balcony and a very comfy bed.
Service
6.0
The service was decent, but I felt it could be more attentive to guests' needs.
Location
9.0
I was delighted with the location, close to the lake and in a peaceful area, yet just a short stroll away.
Dining
7.0
The dining experience was delightful with seasonal fruits and sausages available.
Facilities
8.0
The facilities were well-maintained and added convenience to my stay.
Henry
United Kingdom, May  2023
8.4/10

The hotel offers a very comfortable stay with great hospitality and stunning views from the balcony. The service could use some improvement, but the location is wonderful in the hills of Kandy, surrounded by beautiful nature yet a short walk to the lake. The dining experience is delightful with seasonal fruits and sausages, and the facilities are top-notch.

Rooms
9.0
The bed was very comfortable, and the rooms had excellent hospitality. The air conditioning kept the room perfect, and the balcony offered breathtaking views.
Service
7.0
While the customer service orientation could be better, the hotel offers room service, car hire, and other conveniences. The staff could be more attentive to guests' needs.
Location
9.0
Situated up in the hills of Kandy, the hotel is surrounded by beautiful nature in a tranquil setting just a 5-minute walk to the lake. The perfect blend of serenity and accessibility.
Dining
8.0
The dining experience provided a variety of delights including seasonal fruits and prime steaks. A culinary treat for guests to enjoy.
Facilities
9.0
The hotel offers excellent facilities for guests to enjoy. From a pool to other amenities, everything is well-maintained and convenient.
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25Sept2025Select date
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Rooms and Guests2 Guests, 1 Room